Meet our charity team

mandy-jordanMandy Jordan – Head of Charity and Volunteering

Mandy was working as a Legal Executive, before escaping to the charity sector following family experience of cancer. Starting at Macmillan Cancer Support, she cut her teeth in local fundraising and then as Area Manager for Norfolk & Suffolk headed up a capital appeal for the new Woolverstone Macmillan Centre at Ipswich Hospital. Following five years at Macmillan, Mandy became Head of Charity & Fundraising at The Ipswich Hospital Charity in September 2016 before taking up the role of Head of Charity and Volunteering at the new partnership charity.

Leading from the front, Mandy has completed a number of challenge events including cycling from London to Paris, skydiving and abseiling. She also took part in the Yorkshire 3 Peaks Challenge for the Colchester & Ipswich Hospitals Charity in 2018! In her spare time she enjoys cooking, wine, travelling and being with her family.  She is also a Member of the Institute of Fundraising and currently sits on the Institute of Fundraising East Anglia Committee and the Association of NHS Charities Member Interest Group.

In her role as Head of Charity, Mandy leads on charity strategy and volunteering, oversees the fundraising and fund expenditure of the Charity and liaises with the Charitable Funds & Sponsorship Committee. Please contact Mandy with enquiries about policy and strategy, legislation and best practice, marketing (including sponsorship and advertising), major donors, legacy enquiries, volunteering, for general fundraising advice and guidance or to discuss bids for charitable funds.

To contact Mandy, please telephone 0300 770 1369 or email her on

Caroline Bates – Head of Fundraising

Caroline has been a fundraiser for over 20 years, working for Help the Aged, Asthma UK, Elizabeth Finn Care and as a volunteer for the Breast Cancer Campaign. She has experience of managing a broad range of fundraising activity including community and events fundraising, direct marketing, trusts, major donors and corporate fundraising.  Since joining the NHS in 2010 and developing the Colchester Hospitals Charity brand, she has been responsible for increasing voluntary income from £200,000 to some £1m per annum. Since 2014 her main fundraising focus has been the Cancer Centre Campaign at Colchester Hospital, a capital fundraising appeal which is now nearing its target and is due to begin construction in 2018.

Caroline took up her role as Head of Fundraising for Colchester & Ipswich Hospitals Charity in July 2018. Her aim is to develop a sustainable fundraising platform for the new charity and provide opportunities for the many fundraisers who support their hospital with their donations and time.

In her spare time she has completed a MSc Charity Marketing and Fundraising, taken part in the London to Paris cycle ride and in 2018 is walking the 86 mile Essex Way in 10 stages!

Please contact Caroline with enquiries about fundraising legislation and best practice, corporate partnerships, appeals, legacy enquiries as well as general fundraising advice and guidance. To contact Caroline, please telephone 0300 770 1369 or email

Jessica Watkins – Events Fundraising Manager

Jess has been working for the charity since 2014. After graduating from Loughborough University with a degree in Management Sciences and a brief stint in consumer goods she decided the private sector wasn’t for her and took her first career steps in the charity sector.

Jess says one of the best parts of her job is being able to be a part of so many people’s touching fundraising stories, she loves meeting people and hearing why they are doing amazing things for Colchester & Ipswich Hospitals Charity. In 2017 and 2018 Jess took on some of the events herself including the abseil, zip line and the Walk for Wards in Felixstowe!

In her spare time Jess enjoys baking, which can be handy with lots of charity bake sales, expanding her gin collection and spending time with her loving cats.

Jess leads on the Colchester & Ipswich Hospitals Charity events programme and is the key contact for anyone wishing to take part in a challenge event.

To contact Jess, please telephone 0300 770 1369 or email her on

Angela Bakun – Supporter Services Fundraising Officer

Angela joined the team in 2017.  Angela’s background is in accounts and book-keeping but after personal fundraising decided that the charity sector was the career path for her.

Angela says she loves being able to meet supporters to not only help them with fundraising tools but to learn about the ways and reasons in which they chose to fundraise for Colchester & Ipswich Hospitals Charity.

Angela enjoys spending time with her husband and two dogs Poppy and Archie at the weekends whether that’s in the garden at the cinema or a trip to the seaside. (obviously the dogs don’t go to the cinema!).  Angela is also training to be a dog groomer in her spare time.

Angela’s role within our team is to be the key first point of contact for donor and supporter general enquiries to the charity.

To contact Angela, please telephone 0300 770 1369 or email

Sarah Sheppard – Charitable Funds Accountant

Sarah leads on all charitable fund maintenance, financial coding, entry queries and reviewing business cases for expenditure requests from charitable funds.

To contacts Sarah, please call 01473 704493 (x6493) or email

Juliet Tierney – Assistant Charitable Funds Accountant

Juliet is responsible for liaising with fund-holders, processing transactions and re-charges.  Juliet also maintains the charity’s investments and legacy register.

To contact Juliet, please call 01473 704510 (x6510) or email